Your Company Email, Automatically
What happens in the background the moment an FMC Admin approves your application -- and why the company email sometimes takes a few minutes.
The moment your application is approved, several things happen at once -- some instantly, one with a short, deliberate delay.
Instantly: your FMC Associate role is granted, and you're emailed confirmation that your Jeepney.io account is ready to use. If you already created that account when you applied (which you did, since account creation happens the same day you submit the application -- see the previous lesson), this email won't include a new password; it's simply confirming your existing login still works, so you're not left wondering whether anything changed.
Within a few minutes: your official Francisco Motors company mailbox -- firstname.surname@franciscomotors.com -- is created, and you're emailed its login details, webmail link, and mail server settings separately. This one is deliberately not instant. Creating a real mailbox is handled by a background process that runs every couple of minutes, not by the approval click itself, so there can be a short gap between your role being granted and your company email actually existing. If you check your inbox right after approval and only see the Jeepney.io login email, that's completely normal -- give it a few minutes and the second email will follow.
Both emails also go to info@franciscomotors.com as a copy, so there's always a record of exactly what credentials were sent and when, in case you ever need to reference them again or a company admin needs to help you troubleshoot access.
Once your company email exists, use it as your account's email of record for anything Francisco Motors-related going forward -- it's the professional identity you'll be using as an active Associate.
- Role grant and the Jeepney.io login confirmation are instant, the moment you're approved
- Your company mailbox (firstname.surname@franciscomotors.com) is created by a background process a few minutes later -- not instantly
- Seeing only one of the two emails right after approval is normal -- the second one follows shortly
- Both credential emails are also copied to info@franciscomotors.com for the record